Impacts on Practice: Finding Solutions to Information Technology Issues at Airports

TRB's Airport Cooperative Research Program (ACRP) latest Impacts on Practice explores a resource that helps airports view information technology from a strategic level. ACRP Report 59: Information Technology Systems at Airports—A Primer helped officials from Los Angeles World Airports codify best practices. Additionally, the use of the report's assessment tools by Tulsa International Airport have helped produce several benefits that range from annual savings of $235,000 in phone services to improved efficiency in planning, budgeting, and purchasing for information technology.