Tools to Assess Airport Programs for Travelers with Disabilities and Older Adults

The TRB Airport Cooperative Research Program’s ACRP WebResource 14: Tools to Assess Airport Programs for Travelers with Disabilities and Older Adults summarizes strategies from ACRP Research Report 239: Assessing Airport Programs for Travelers with Disabilities and Older Adults that can help airport operators develop or enhance programs targeting the needs of travelers with disabilities and older adults. Video interviews with subject matter experts provide firsthand perspectives from airports and industry on key issues, methodologies, and assessment tools.