TRB Webinar: Organizational Approaches and Analytic Tools to Improve Operations Capability

TRB conducted a webinar on January 8, 2014 from 2:00pm to 3:30pm ET that explored the Capability Maturity Model (CMM). The CMM, developed by TRB’s second Strategic Highway Research Program (SHRP 2), aims to improve transportation systems management and operations (see corresponding report and guide). Contact Reggie Gillum at RGillum@nas.edu for instructions on receiving a copy of the recorded webinar.

The CMM, originally developed by SHRP 2, has been considerably refined within a web application available through the American Association of State Highway and Transportation Officials (AASHTO). The model has gained considerable traction by transportation agencies seeking to execute operations programs that improve travel time reliability.

This webinar explained how agencies have utilized the CMM concept and why it should be considered for continuous operations improvements. This webinar also served as a preview for the SHRP 2 Reliability poster sessions that occured at the TRB 93rd Annual Meeting, January 12-14, 2014, in Washington, D.C. Webinar participants were encouraged to register and attend the meeting to interact with principal investigators of SHRP 2 Reliability projects that are being piloted in different states across the country.


Webinar Presenters

• Steve Lockwood, Parsons Brinckerhoff
• Bill Hyman, SHRP 2 Reliability Focus Area

Moderated by: Matt Miller, SHRP 2 Reliability Focus Area


Webinar Outline

• PART I: State and Metropolitan Planning Organizations (MPO) experiences with the CMM concept
• PART II: Preview of SHRP 2 Reliability Pilot projects being featured at the 2014 TRB 93rd Annual Meeting

The first 60 minutes of the webinar is for presentations and the final 30 minutes is reserved for audience questions.


Learning Objectives

• To learn how agencies are utilizing the CMM concept, to understand the feedback from these agencies, and to learn what improvements were made to these agencies’ TSM&O
• To understand why an agency might adopt the CMM concept for continuous operations improvement
• To obtain a brief introduction to the SHRP 2 Reliability projects that are being pilot tested in Florida, Minnesota, Oregon, Washington, Maryland, and California

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Registration Information
This webinar is sponsored by SHRP 2, and no fee is associated with registering for this webinar.

After registering, you will receive a confirmation email containing information about joining the webinar.


Registration questions? Contact Reggie Gillum at RGillum@nas.edu.