e-Transit: Electronic Business Strategies for Public Transportation-Volume 3, Using the Internet for Transit Training and Certification

TRB's Transit Cooperative Research Program (TCRP) Report 84: e-Transit: Electronic Business Strategies for Public Transportation--Volume 3: Using the Internet for Transit Training and Certification presents the results of an investigation into the potential for web-based training as a means of providing effective, high-quality training to the transit industry.

Table of Contents

Summary
Research Opportunity And Objectives (3.1MB PDF)

Methodology and Results (9 MB PDF)

SME Survey Results and Findings (206 KB PDF)

Lessons Learned and Next Steps (222 KB PDF)

APPENDIX A: Bibliography of Key Sources
APPENDIX B: Contact Information for WBT SMEs
APPENDIX C: SME Survey Outline
APPENDIX D: Tally of SMEt Responses to Scale Questions
APPENDIX E: Summary of Responses to Selected SME Survey Questions (380KB PDF)