Impacts on Practice: A New Framework for Ground Transportation at Phoenix Sky Harbor Airport

TRB's Airport Cooperative Research Program (ACRP) latest Impacts on Practice explores ACRP Report 146: Commercial Ground Transportation at Airports: Best Practices has had on ground transportation policy at Phoenix Sky Harbor airport. The document helped airport officials incorporate the use of ride-hailing services like Uber and Lyft into ground transportation operations, while ensuring that strict Americans with Disabilities Act (ADA) requirements are in place for all providers.