TRB Webinar: Effective Stakeholder Relationships at Airports

TRB conducted a webinar on Wednesday, December 14, 2016, from 2:00PM to 3:30PM ET that features research conducted by TRB’s Airport Cooperative Research Program (ACRP) that provides airport managers with an understanding of community expectations. This webinar examined how airports can form effective stakeholder relationships to enhance their airport’s functional capabilities, maintain or enhance aviation services, provide a platform for the airport to be an integral part of the broader community it serves, and/or yield positive economic growth and returns.

This webinar provided 1.5 Continuing Education Units for Accredited Airport Executives. This webinar was approved by the American Institute of Certified Planners for 1.5 Certification Maintenance Credits.

Here are the slides.




Webinar Presenters

• Bryan Elliott, Ricondo & Associates, Inc.
• Rusty Chapman, Delta Airport Consultants, Inc.
• Stephanie Ward, Mead & Hunt, Inc.
• Lynn Wilson, Mead & Hunt, Inc.

Moderated by: Debbie Alke, Montana Department of Transportation

Webinar Outline

1. ACRP Synthesis 65: Practices to Develop Effective Stakeholder Relationships at Smaller Airports
• Stakeholder engagement practices
• Communication techniques
• Feedback loops
• Case examples
2. ACRP Project 03-31: Aligning Community Expectations with Airport Roles
• Common misconceptions between airports and communities
• Introduction of new electronic tool
3. Question and answer session

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, participants will able to:

• Identify how airports proactively manage stakeholder relations
• Identify ways to formulate strategic partnerships and forge effective solutions through case studies and benchmarking data
• Understand how to build community support for the airport through a variety of actions and programs
• Understand how to use the electronic tool that was created in place of a traditional guidebook

Registration Information

This webinar is sponsored by the Airport Cooperative Research Program. There is no fee to attend this webinar.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) is making 1.5 Continuing Education Units (CEUs) available for A.A.E. If you are an A.A.E. and would like to apply for CEUs for this webinar, visit www.aaae.org/ceu. For questions about A.A.E. continuing education units, please contact accreditation@aaae.org.

American Institute of Certified Planners Certification Maintenance Credits

This webinar is pending approval by the American Institute of Certified Planners for 1.5 Certification Maintenance Credits. Please make sure that you register for this session and log-in using the link that TRB provides to your email account. We use this as your record that you attended this session. TRB only maintains the records of attendees who use their email address to log into the webinar, and cannot verify attendance of individuals who view the webinar without personally logging into the session.

Please visit the Certification Maintenance section of APA’s website, Certification Maintenance webpage at www.planning.org/cm to claim your credits. You may use the following steps:

1. Log in using your ID# and password.
2. Select View my CM log.
3. Select Add CM-Registered Credits.
4. Using the CM Search option, type in the name of the event or event number (e.g. 21064) and click "Go". Please note: If searching for an event by Provider, use the search option, type in the name of the provider and click “Go”. From the results below, select by clicking on the name of the provider.
5. From the results below, find your event and select "Add to My Log." If this is a multi-part event, you will have the option to select from a list of activity sessions.
6. Please rate the event, add a comment (optional), and click on the Ethics statement and check the box to confirm. Note: you should see a message indicating the CM reporting period year that you are logging.
7. Click submit and the CM credits should appear in your CM log.

If you have problems reporting your CM credits or have general questions about the CM program, please contact AICPCM@planning.org.

Registration questions? Contact Reggie Gillum at RGillum@nas.edu.